At Travel Hood River, we are committed to providing a seamless and efficient shipping experience for our customers. Please take a moment to review our shipping policy.
Order Processing Time:
- All orders are processed within 1-2 business days after they are placed, excluding weekends and public holidays.
- You will receive an email notification once your order has been dispatched, along with tracking details if applicable.
Shipping Method:
- We offer cash on delivery as the only payment method for orders. We do not accept any other payment options at this time.
- Shipping times may vary depending on the destination. Typically, delivery will occur within 3-7 business days from dispatch.
Delivery Locations:
- We currently deliver to locations within region/country. International shipping is not available at this time.
Cash on Delivery (COD):
- As a customer of Travel Hood River, you will be required to pay for your order in cash at the time of delivery.
- Please ensure that the correct amount is available for the courier at the time of delivery.
- If you are unavailable to receive the order or unable to make the payment in cash, the delivery will be canceled, and you may be charged a re-delivery fee.
Shipping Costs:
- Shipping fees are calculated based on the delivery location. You will see the shipping cost at checkout before completing your order.
Changes to Orders:
- Once your order has been confirmed, we cannot accept changes or cancellations. Please ensure that all details are correct before placing your order.
Lost or Damaged Orders:
- Travel Hood River is not responsible for lost or damaged items once they are handed over to the courier service. However, we encourage you to reach out to us if any issues arise, and we will assist you in contacting the delivery service.
Contact Us:
If you have any questions regarding our shipping policy, please do not hesitate to contact our team at [email protected]. We are happy to assist!